In attempt to eliminate the backlog before the VA, the President ordered that the VA begin issuing provisional decisions in cases that were older than two years. A provisional decision would be a temporary decision by the VA, which would be amended later if evidence was received. These were cases of claims filed by veterans, but were awaiting the receipt of evidence or for a medical examination. The VAIG essentially found that the provisional rating system was inaccurate, not surprising given that while these claims were old, they hadn't been developed yet. VAIG concluded that the resources would have been better spent by having the cases go through the "normal" claims system. The VAIG also found that the system didn't really reduce the backlog, claims were taken off the books after a provisional rating was done, but that in reality, the claim remained open and inaccuracies caused many appeals.