How do I contact Allison Hickey, Under-Secretary for Benefits, about my VA claim?
While I have been critical of the Under Secretary in her work for Gulf War Veterans, she will intervene in compelling VA cases in order to speed the case along or ensure that a veteran is properly paid. She will often, within a couple of days, ensure that a problem is solved, or at the very least, ensure that a VA staff member contacts a veteran or family member. Note: As of October 2015, the Under Secretary has resigned. However, it is still possible to contact the Secretary directly.